Archive

Saving time on the helpdesk with technology

As a Managed Service provider, you can imagine we are always on the lookout for efficiencies, a percent here and there eventually amounts to a real change. Over the past few weeks, I have been paying attention to the kinds of calls we were actually getting to our Helpdesk. There are the usual queries, the…

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Exciting telecoms times ahead… Onesource acquired by Microbyte

Well, 2018 has been busy, very busy for us anyway! Our 24/7 global helpdesk is going from strength to strength, cloud services rapidly accelerating, and not to mention our new London office coming online this year too. However, today is about phones, VoIP, and all things telephony. We are absolutely delighted to welcome… Onesource Communications…

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